Returns & Exchanges

At Genuine RAW, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, unwashed items with original tags attached. We strive to ensure your premium fashion experience is seamless from the moment of purchase to any necessary adjustments.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original Genuine RAW packaging, ensuring all protective seals and designer tags remain intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.